At {{custom_values.company_name}}, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our home improvement services, website, and communications.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information – such as your name, address, email address, phone number, and other contact details.
Property & Project Information – including property address, project details, service requests, photos, measurements, and preferences related to home improvement estimates or services.
Technical Data – including cookies, IP address, device information, and browsing behavior on our website.
2. How We Use Your Information
We use your information to:
Provide home improvement estimates, consultations, scheduling, and related services.
Communicate with you regarding estimates, appointments, project updates, and follow-ups.
Improve our services, customer experience, and marketing efforts.
Send promotional communications and service-related information (you may opt out at any time).
Comply with legal, regulatory, and contractual obligations.
3. SMS/MMS Messaging (A2P Compliance)
By providing your phone number, you consent to receive SMS/MMS messages from {{custom_values.company_name}} regarding service inquiries, estimates, appointment reminders, project updates, and promotional offers.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP or contact us directly.
4. Information Sharing
We do not sell or rent your personal information. We may share your data only with:
Employees, contractors, or service partners involved in providing home improvement services.
Third-party service providers (e.g., CRM, scheduling, or messaging platforms) that support our operations.
Legal or regulatory authorities when required by law.
All partners are required to maintain confidentiality and appropriate data protection standards.
5. Data Protection and Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You may:
Request access to or correction of your personal information.
Request deletion of your data, subject to legal and operational requirements.
Opt out of marketing communications at any time.
To exercise these rights, contact us at:
Email: {{custom_values.email}}
Phone: {{custom_values.phone}}
7. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available at:
{{custom_values.pp_link